A new "Playbook" offers a practical, step-by-step framework for publicly owned water, wastewater, and energy utilities to attract, develop, and retain a new generation of trained workers. Topics covered in the Playbook include recruitment; compliance; environment, health and safety; training and development; and, employee and labor relations.
This guide equips HR professionals and leaders with tools to implement best practices throughout the employee lifecycle. It offers a path for building trust, increasing engagement, and creating high-performing teams. This approach is designed to align with a utility's vision and values, strengthening systems so every employee and candidate can participate fully.
A partnership of organizations launched the program behind the Playbook. While this initiative was designed and funded by a significant grant through the California Workforce Development Board’s High Road Training Partnership Program, it can offer insights for any utility.
This resource provides California's utilities with the tools they need to secure a skilled labor force for the future and helps build a strong, inclusive, and well-trained workforce.